At Glamiva, operated by Amcy technology private limited. we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a comprehensive return and refund policy to ensure a hassle-free experience. Please read our policy below.

1. Returns

  • We accept returns on most items within 14 days of receiving your order.
  • The product must be unused, in its original condition, and in the original packaging.
  • To initiate a return, please contact our customer service team at [Insert Email] with your order number and reason for return.
  • Return shipping costs will be the responsibility of the customer unless the item is faulty or damaged.

2. Refunds

  • Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.
  • If the return is approved, we will issue a refund to the original payment method within 7-10 business days.
  • If the return is denied, we will notify you and send the product back to you at your cost.
  • Please note that original shipping fees are non-refundable.

3. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item and place a new order for the desired product.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately with photos of the damage. We will offer a replacement or a full refund for defective products.

5. Non-Returnable Items

Some items may not be eligible for return due to hygiene reasons or other restrictions. These items include:

  • Gift cards
  • Sale or clearance items
  • Custom or personalized products

6. How to Return Your Item

To initiate a return, please follow these steps:

  • Contact our customer service team at [Insert Email] or call us at [Insert Contact Number].
  • Provide your order number, item details, and reason for the return.
  • We will provide you with a return authorization and instructions for returning the item.
  • Once approved, ship the item back to us using the provided return address.

7. Contact Us

If you have any questions or need assistance with returns or refunds, please reach out to our customer support team:

Amcy technology private limited

(Operating Glamiva)

Address: Table no. HD-338, 4th floor,
Zenia building, Hiranandani Estate,
G.B. Chitalsar, Manpada, Thane ,
Maharashtra , 400607

📞 Phone: +91 8828713627

📧 Email: info@amcytechnologies.com