Privacy Policy

Effective Date: 10-01-2026

Welcome to Glamiva, operated by Amcy Technology Private Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit our website and use our services.

This Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (India).

1. Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Payment Information

  • Credit/debit card details (processed securely via third-party payment gateways; we do not store card details)

Order Information

  • Purchase history

  • Preferences

  • Transaction details

Technical Data

  • IP address

  • Device information

  • Browser type

  • Browsing behavior

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and resolve issues

  • Improve our website and services

  • Send updates, promotions, and important notifications (only if you opt-in)

  • Comply with legal obligations

  • Prevent fraud and enhance website security

3. Legal Basis & Compliance (DPDP Act, 2023)

Under the Digital Personal Data Protection Act, 2023 (India):

  • We process personal data only for lawful purposes.

  • Data is collected with your consent or for legitimate uses permitted under law.

  • You have the right to access, correct, update, or erase your personal data.

  • You may withdraw consent at any time.

  • We implement reasonable security safeguards to protect personal data.

4. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information with:

  • Service Providers: Logistics partners, payment processors, hosting providers, and IT support teams

  • Legal Authorities: When required by law or to protect our legal rights

All third parties are required to maintain confidentiality and protect your data.

5. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.

  • Order & transaction data: Retained up to 7 years for tax and accounting compliance.

  • Account data: Retained while your account remains active or until deletion is requested.

  • Marketing data: Retained until you unsubscribe or withdraw consent.

  • Technical & analytics data: Retained up to 24 months.

After the retention period expires, data is securely deleted, anonymized, or destroyed.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this Policy.

Withdrawal of Cookie Consent

You may:

  • Disable cookies through your browser settings; or

  • Contact us at info@amcytechnologies.com to request removal of stored tracking data (where technically feasible).

Please note that disabling cookies may affect certain website features.

7. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Update or correct your personal information

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@amcytechnologies.com.

9. Children’s Privacy (Under 18 Years)

Glamiva does not knowingly collect personal data from individuals under the age of 18.

If we become aware that personal data of a minor under 18 has been collected without verified parental consent, we will take immediate steps to delete such information.

If you believe a minor has provided personal data, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or policies. We encourage users to review the privacy policies of such websites.

11. Grievance Officer

In compliance with the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are as follows:

Grievance Officer: Glamiva – Data Protection Officer
Name: Sahil Jain
Company: Amcy Technology Private Limited
Email: grievance@amcytechnologies.com
Phone: +91 8828713627

Registered Address:
Table no. HD-338, 4th Floor,
Zenia Building, Hiranandani Estate,
G.B. Chitalsar, Manpada, Thane,
Maharashtra – 400607, India

The Grievance Officer will acknowledge and resolve complaints within the timeframe prescribed under applicable law.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

We encourage users to review this Policy regularly.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Amcy technology private limited
(Operating Glamiva)

Address: Table no. HD-338, 4th floor,
Zenia building, Hiranandani Estate,
G.B. Chitalsar, Manpada, Thane ,
Maharashtra , 400607

📞 Phone: +91 8828713627

📧 Email: info@amcytechnologies.com