Welcome to Glamiva, operated by Amcy Technology Private Limited (“we”, “our”, “us”). This Privacy Policy applies to your use of our website: http://glamiva.shop/
We are committed to protecting your privacy and ensuring transparency in how your personal data is handled.
This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you access our website or use our services.
This Policy is drafted in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Consent to Use Information
By accessing Glamiva, creating an account, placing an order, subscribing to newsletters, or submitting personal information, you expressly consent to the collection, storage, processing, and use of your information by Amcy Technology Private Limited in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us through the details provided below. Withdrawal of consent may affect your ability to use certain services or features of the Website.
3. Information We Collect
3.1 Personal Information
We may collect the following personal details:
Name
Email address
Phone number
Billing and shipping address
3.2 Payment Information
Payment details are processed securely via third-party payment gateways
We do not store your card or banking details on our servers
3.3 Order Information
Purchase history
Product preferences
Transaction details
3.4 Technical & Usage Data
IP address
Device and browser information
Browsing behavior
Cookies and analytics data
4. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support and resolve issues
Improve website functionality and user experience
Send updates, offers, and notifications (only with your consent)
Comply with legal obligations
Prevent fraud and enhance security
5. Legal Basis & Compliance
In accordance with the Digital Personal Data Protection Act, 2023:
Personal data is processed only for lawful purposes
Data is collected with your consent or under permitted legitimate use
You have rights to access, correct, update, or delete your data
You may withdraw consent at any time
We implement appropriate safeguards to protect personal data
6. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
Service Providers
Payment processors, logistics partners, hosting providers, and IT support providers.
Legal Authorities
When required by law or to protect our legal rights.
All third parties are obligated to maintain confidentiality and data security.
7. Data Retention
We retain personal data only for as long as necessary:
Order & Transaction Data: Up to 7 years (legal/tax compliance)
Account Data: Until account deletion is requested
Marketing Data: Until you unsubscribe or withdraw consent
Analytics Data: Up to 24 months
After this period, data is securely deleted or anonymized.
8. Cookies & Tracking Technologies
We use cookies to:
Enhance user experience
Analyze website traffic
Remember user preferences
Cookie Consent
By using our website, you consent to the use of cookies.
Our services are intended for users aged 18 years and above.
We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
12. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
13. Grievance Officer
As required under the Digital Personal Data Protection Act, 2023, our Grievance Officer details are:
