Shipping Policy

Effective Date: 10 January 2026

Welcome to Glamiva, operated by Amcy Technology Private Limited. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing

  • Orders are processed only after successful payment confirmation
  • Standard processing time is 1–3 business days, unless otherwise specified on the product page
  • Orders are not processed, dispatched, or shipped on Sundays or public holidays

2. Shipping Coverage

  • We currently ship across India only
  • Delivery to certain remote or non-serviceable PIN codes:
    • May take additional time, or
    • May not be available in some cases

3. Shipping Charges

  • Applicable shipping charges will be clearly displayed at checkout before order confirmation
  • Any free shipping offers or promotions will be communicated on the website

4. Delivery Timelines

  • Estimated delivery time: 3–8 business days after dispatch
  • Delivery timelines may vary depending on:
    • Customer location
    • Courier partner availability

Note: Delivery timelines are indicative and may be affected by external factors such as weather conditions, strikes, or logistical delays.

5. Order Tracking

  • Once your order is shipped, you will receive:
    • A shipping confirmation via email or SMS
    • A tracking ID and tracking link

You can track your shipment in real time using the provided details.

6. Delays & Delivery Issues

While we strive to deliver orders on time, delays may occur due to:

  • Courier or logistics partner issues
  • Natural events or unforeseen circumstances
  • Incorrect address details
  • Recipient unavailability

In case of lost, delayed, or damaged shipments, please contact us promptly for assistance.

7. Address Accuracy & Failed Delivery

  • Customers are responsible for providing accurate and complete shipping details
  • We are not liable for delivery failures due to incorrect or incomplete address information

If a delivery attempt fails:

  • The shipment may be returned to us
  • Additional re-shipping charges may apply

8. Delivery Confirmation

  • An order is considered successfully delivered once it is handed over at the provided shipping address
  • Any delivery-related concerns must be reported within 48 hours of delivery

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.

  • Changes will take effect immediately upon posting on the website

10. Contact Information

For any shipping-related queries or support, please contact:

Amcy Technology Private Limited (Operating Glamiva)

📍 Address: 4th Floor, Office No-442, Rainbow Business Park, ( Haware Inelligentia ), Sector – 24, Vashi, Navi Mumbai, Thane, Maharashtra, 400703.

📞 Phone: +91 8828713627
📧 Email: info@amcytechnologies.com